Delivery Information
Shipping & Returns
Handmade in the UK, carefully packed, and shipped Monday to Friday with Royal Mail Tracked 48.
Free over £55
Free UK shipping on all orders over £55.
Ships Mon–Fri
Orders placed before midday aim to ship the same day.
Royal Mail Tracked 48
Every order is sent tracked — tracking details emailed on dispatch.
14-day returns
Unused products in original packaging can be returned within 14 days of delivery.
UK Shipping
We ship Monday to Friday with Royal Mail Tracked 48. Orders placed before midday aim to ship the same day. Once your order ships, you’ll receive a confirmation email with your tracking details.
During busy periods, please allow 2–3 working days for dispatch.
Returns & Refunds
We want you to love your ritual. If you change your mind, you can return any unused product in as-new condition, in its original packaging, within 14 calendar days of delivery. Please keep your receipt — it’s required for all returns.
To start a return, email hello@inheritedskincare.com with your order number and the products you’d like to return. Returns must be sent with a tracking number, and proof of delivery is required. You are responsible for the cost of return shipping, and original shipping costs are non-refundable.
Once your return arrives and has been inspected, your refund is issued to your original payment method within 5–7 working days. Returns resulting from a failed delivery are subject to a £3.99 fee.
Questions about your order?